Campervan Retreats – Privacy Policy
Last updated: May 2026
Introduction
This Privacy Policy explains how Campervan Retreats collects, uses and protects your personal information when you visit our website, contact us or book a retreat, event or service.
By using our website or booking with Campervan Retreats, you agree to the terms of this Privacy Policy.
Who We Are
Campervan Retreats
Website: https://campervanretreats.co.uk
Email: info@campervanretreats.co.uk
Information We Collect
We may collect and process the following information:
• Name
• Email address
• Telephone number
• Postal address
• Booking information
• Emergency contact details
• Dietary requirements
• Accessibility or health-related information voluntarily provided by you
• Vehicle details where relevant to retreat bookings
• Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
• Process bookings and payments
• Manage retreat attendance and logistics
• Communicate important information about your booking
• Respond to enquiries
• Send newsletters or marketing communications where consent has been given
• Improve our services and customer experience
• Ensure the safety and wellbeing of guests during retreats
• Meet legal or regulatory obligations
Lawful Basis for Processing
We process your personal data under one or more of the following lawful bases:
• Contractual necessity
• Legal obligations
• Legitimate business interests
• Consent where required
Marketing Communications
If you choose to join our mailing list, we may send you updates about:
• Upcoming retreats
• News and announcements
• Special offers
• Wellness and community content
You may unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
Payments
Payments may be processed through trusted third-party providers. Campervan Retreats does not store full payment card information.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with trusted third parties where necessary to operate our business, including:
• Payment providers
• Booking systems
• Email marketing platforms
• Event facilitators or venue partners where relevant to your booking
• Professional advisers or legal authorities where required by law
All third parties are expected to handle your information securely and lawfully.
Photography & Media
Photos or videos may occasionally be taken during retreats for promotional, marketing or social media purposes.
If you do not wish to appear in photographs or videos, please let us know before or during the retreat and we will respect your preference wherever reasonably possible.
Cookies
Our website may use cookies and similar technologies to:
• Improve website functionality
• Analyse website traffic
• Enhance user experience
You can control or disable cookies through your browser settings.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Data Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:
• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where processing is based on consent
• Request transfer of your data
• Lodge a complaint with the Information Commissioner’s Office (ICO)
For any privacy-related requests, please contact: info@campervanretreats.co.uk
Third-Party Websites
Our website may contain links to external websites. Campervan Retreats is not responsible for the content, security or privacy practices of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on our website with the revised date.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact:
Campervan Retreats
Email: info@campervanretreats.co.uk
Website: https://campervanretreats.co.uk